{"id":5274,"date":"2026-10-12T15:08:16","date_gmt":"2026-10-12T20:08:16","guid":{"rendered":"https:\/\/www.redime.com.ec\/portal\/?page_id=5274"},"modified":"2026-10-12T15:08:17","modified_gmt":"2026-10-12T20:08:17","slug":"politica-de-seguridad-y-privacidad-de-la-informacion","status":"publish","type":"page","link":"https:\/\/www.redime.com.ec\/portal\/politica-de-seguridad-y-privacidad-de-la-informacion\/","title":{"rendered":"Pol\u00edtica de Seguridad y Privacidad de la Informaci\u00f3n"},"content":{"rendered":"\n<link rel=\"stylesheet\" href=\"https:\/\/www.redime.com.ec\/portal\/wp-content\/cache\/autoptimize\/css\/autoptimize_92d60a31048216ee0649955c0465efd7.css\">\n<link rel=\"stylesheet\" href=\"https:\/\/www.redime.com.ec\/portal\/wp-content\/cache\/autoptimize\/css\/autoptimize_single_08f10301d3e308397af612d493b61f94.css\">\n<link rel=\"stylesheet\" 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menu-item-object-page menu-item-5192\"><a href=\"https:\/\/www.redime.com.ec\/portal\/blog-2\/\" class=\"elementor-item\">Blog<\/a><\/li><li class=\"menu-item menu-item-type-custom menu-item-object-custom current-menu-item menu-item-4764\"><a href=\"https:\/\/www.redime.com.ec\/portal\/home\/#contactanos\" class=\"elementor-item elementor-item-anchor\" aria-current=\"\">Cont\u00e1ctanos<\/a><\/li><\/ul><\/nav><div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\" style=\"\"> <svg aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open elementor-animation-grow e-font-icon-svg e-eicon-menu-bar\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M104 333H896C929 333 958 304 958 271S929 208 896 208H104C71 208 42 237 42 271S71 333 104 333ZM104 583H896C929 583 958 554 958 521S929 458 896 458H104C71 458 42 487 42 521S71 583 104 583ZM104 833H896C929 833 958 804 958 771S929 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current-menu-item menu-item-4759\"><a href=\"https:\/\/www.redime.com.ec\/portal\/home\/\" class=\"elementor-item elementor-item-active\" tabindex=\"-1\">Inicio<\/a><\/li><li class=\"menu-item menu-item-type-custom menu-item-object-custom current-menu-item menu-item-4760\"><a href=\"https:\/\/www.redime.com.ec\/portal\/home\/#conocenos\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\">Con\u00f3cenos<\/a><\/li><li class=\"menu-item menu-item-type-custom menu-item-object-custom current-menu-item menu-item-4761\"><a href=\"https:\/\/www.redime.com.ec\/portal\/home\/#servicios\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\">Servicios<\/a><\/li><li class=\"menu-item menu-item-type-custom menu-item-object-custom current-menu-item menu-item-4762\"><a href=\"https:\/\/www.redime.com.ec\/portal\/home\/#diferenciadores\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\">Impacto<\/a><\/li><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5192\"><a href=\"https:\/\/www.redime.com.ec\/portal\/blog-2\/\" class=\"elementor-item\" tabindex=\"-1\">Blog<\/a><\/li><li class=\"menu-item menu-item-type-custom menu-item-object-custom current-menu-item menu-item-4764\"><a href=\"https:\/\/www.redime.com.ec\/portal\/home\/#contactanos\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\">Cont\u00e1ctanos<\/a><\/li><\/ul><\/nav><\/div><\/div><\/div><\/div>\n<main>\n  <div class=\"hero\">\n    <div class=\"hero-inner\">\n      \n      <h1>Pol\u00edtica de Seguridad y Privacidad de la Informaci\u00f3n<\/h1>\n      <p>\n        Compromisos y principios de REDIME para proteger la seguridad, privacidad,\n        confidencialidad, integridad y disponibilidad de la informaci\u00f3n.\n      <\/p>\n    <\/div>\n  <\/div>\n\n  <article class=\"page\">\n    <div class=\"intro\">\n      <p>\n        Esta p\u00e1gina presenta la Pol\u00edtica de Seguridad y Privacidad de la Informaci\u00f3n\n        de REDIME para conocimiento de sus colaboradores, clientes, proveedores y dem\u00e1s partes interesadas.\n      <\/p>\n    <\/div>\n\n    \n    <section id=\"sec-1\">\n      <h2>1. Objetivo<\/h2>\n      <p>Esta pol\u00edtica establece el compromiso de REDIME Cia. Ltda. con la protecci\u00f3n de la seguridad y privacidad de la informaci\u00f3n, asegurando que nuestros sistemas de gesti\u00f3n cumplan con los requisitos de las normas ISO\/IEC 27001:2022 y ISO\/IEC 27701:2019, y apoyen la direcci\u00f3n estrat\u00e9gica de la organizaci\u00f3n.<\/p>\n    <\/section>\n    \n\n    <section id=\"sec-2\">\n      <h2>2. Alcance<\/h2>\n      <p>Esta pol\u00edtica se aplica a toda la informaci\u00f3n procesada por REDIME Cia. Ltda., incluyendo la informaci\u00f3n personal y sensible de clientes, empleados, proveedores y otras partes interesadas. Abarca todos los sistemas de informaci\u00f3n, procesos, activos y personas involucradas en el tratamiento de esta informaci\u00f3n de acuerdo al alcance del SGSI.<\/p>\n    <\/section>\n    \n\n    <section id=\"sec-3\">\n      <h2>3. Principios De Seguridad Y Privacidad<\/h2>\n      <ul><li>Confidencialidad: Asegurar que la informaci\u00f3n sea accesible solo a quienes est\u00e9n autorizados.<\/li><li>Integridad: Mantener la exactitud y completitud de la informaci\u00f3n, protegi\u00e9ndola contra modificaciones no autorizadas.<\/li><li>Disponibilidad: Garantizar que la informaci\u00f3n y los sistemas est\u00e9n disponibles cuando se necesiten.<\/li><li>Transparencia: Tratar la informaci\u00f3n personal de manera clara, con prop\u00f3sitos espec\u00edficos y leg\u00edtimos.<\/li><li>Minimizaci\u00f3n de Datos: Recoger y procesar solo la informaci\u00f3n necesaria para los fines establecidos.<\/li><\/ul>\n    <\/section>\n    \n\n    <section id=\"sec-4\">\n      <h2>4. Base Legal<\/h2>\n      <ul><li>Norma ISO\/IEC 27001:2022<\/li><li>Norma ISO\/IEC 27701:2019<\/li><\/ul>\n    <\/section>\n    \n\n    <section id=\"sec-5\">\n      <h2>5. Responsabilidades<\/h2>\n      <ul><li>Comit\u00e9 de seguridad de la informaci\u00f3n: Revisar y sugerir la aprobaci\u00f3n del presente documento a la Alta Direcci\u00f3n de la empresa REDIME CIA. LTDA.<\/li><li>Oficial de seguridad de la informaci\u00f3n: Mantener el alineamiento de todos los documentos y actividades del Sistema de Gesti\u00f3n de Seguridad de la Informaci\u00f3n con el presente documento, as\u00ed como proponer al Comit\u00e9 de Seguridad de la Informaci\u00f3n las mejoras y modificaciones pertinentes con el debido sustento.<\/li><li>Delegado de protecci\u00f3n de datos personales: Mantener el alineamiento de todos los documentos y actividades del Sistema de Protecci\u00f3n de Datos Personales con el presente documento, as\u00ed como proponer al Comit\u00e9 de Seguridad de la Informaci\u00f3n y Privacidad las mejoras y modificaciones pertinentes con el debido sustento.<\/li><\/ul>\n    <\/section>\n    \n\n    <section id=\"sec-6\">\n      <h2>6. Pol\u00edtica De Seguridad Y Privacidad De La Informaci\u00f3n<\/h2>\n      <p>REDIME Cia. Ltda. es una empresa que se dedica a ofrecer servicios empresariales de calidad en \u00e1reas como trade marketing, merchandising, gesti\u00f3n comercial, investigaci\u00f3n de mercado, apoyo log\u00edstico, y desarrollo de aplicaciones y soluciones web.<\/p>\n<p>Nos destacamos por gestionar soluciones innovadoras de marketing para nuestros clientes, con cobertura nacional y el uso de tecnolog\u00eda avanzada.<\/p>\n<p>Conscientes de la importancia de la Seguridad de la Informaci\u00f3n y la Privacidad de los datos personales, fundamentales para el \u00e9xito de nuestras operaciones, la alta direcci\u00f3n de REDIME Cia. Ltda. implementa, opera, mantiene y mejora continuamente un Sistema de Gesti\u00f3n de Seguridad de la Informaci\u00f3n y Privacidad conforme a las normas internacionales.<\/p>\n<p>REDIME Cia. Ltda. establece una pol\u00edtica de seguridad de la informaci\u00f3n y privacidad que:<\/p>\n<ul><li>Se ajusta a las necesidades y expectativas de nuestras partes interesadas, as\u00ed como a los requerimientos de la organizaci\u00f3n en base al an\u00e1lisis del contexto externo e interno, asegurando que nuestras pr\u00e1cticas se alineen con las metas estrat\u00e9gicas y operativas de la empresa.<\/li><li>Define objetivos espec\u00edficos para la seguridad de la informaci\u00f3n y privacidad, proporcionando una estructura clara para su desarrollo, lo que permite que nuestras metas sean concretas y alcanzables dentro de plazos establecidos.<\/li><li>Asegura el cumplimiento de todas las normativas legales y contractuales pertinentes, manteni\u00e9ndonos actualizados con las regulaciones vigentes y aplicando las mejores pr\u00e1cticas para la protecci\u00f3n de la informaci\u00f3n.<\/li><li>Fomenta la mejora continua de nuestros sistemas de gesti\u00f3n, permitiendo que las pol\u00edticas y procedimientos se adapten y evolucionen frente a nuevos retos y oportunidades, manteniendo en todo momento programas de concientizaci\u00f3n y capacitaci\u00f3n para nuestras partes interesadas.<\/li><\/ul>\n<p>La alta direcci\u00f3n de REDIME Cia. Ltda. se compromete a:<\/p>\n<ul><li>Proteger la informaci\u00f3n: Salvaguardar la informaci\u00f3n de la empresa, la informaci\u00f3n que nos conf\u00edan nuestros clientes, y los datos personales bajo nuestro tratamiento, manteniendo los riesgos de seguridad de la informaci\u00f3n en niveles aceptables.<\/li><li>Fomentar la cultura en Seguridad y Privacidad: Promover una cultura de seguridad y privacidad de la informaci\u00f3n entre todos los empleados, asegurando que entiendan la importancia de proteger la informaci\u00f3n y cumplan con las pol\u00edticas establecidas.<\/li><li>Cumplimiento normativo: Exigir y garantizar el cumplimiento de esta pol\u00edtica, la legislaci\u00f3n vigente y los requisitos obligatorios o voluntarios aplicables en materia de Seguridad de la Informaci\u00f3n y Privacidad.<\/li><li>Innovaci\u00f3n segura: Integrar los principios de seguridad de la informaci\u00f3n y privacidad en el dise\u00f1o y desarrollo de nuevos productos y servicios, asegurando que estos elementos sean valorados y considerados fundamentales en todas nuestras innovaciones.<\/li><\/ul>\n    <\/section>\n    \n\n    <section id=\"sec-7\">\n      <h2>7. Comunicaci\u00f3n Y Disponibilidad<\/h2>\n      <p>Esta pol\u00edtica estar\u00e1 disponible como informaci\u00f3n documentada, ser\u00e1 comunicada a todo el personal y estar\u00e1 a disposici\u00f3n de las partes interesadas relevantes seg\u00fan sea necesario.<\/p>\n    <\/section>\n    \n\n    <section id=\"sec-8\">\n      <h2>8. Revisi\u00f3n Y Mejora Continua<\/h2>\n      <p>La pol\u00edtica de seguridad y privacidad ser\u00e1 revisada peri\u00f3dicamente para garantizar su vigencia y efectividad, promoviendo la mejora continua en l\u00ednea con los cambios en la organizaci\u00f3n y el entorno normativo.<\/p>\n    <\/section>\n    \n\n    <div class=\"closing\">\n      <h2>Seguridad y privacidad como compromiso institucional<\/h2>\n      <p>\n        REDIME mantiene esta pol\u00edtica disponible para sus partes interesadas y la revisa peri\u00f3dicamente\n        para mantener su vigencia y efectividad.\n      <\/p>\n    <\/div>\n  <\/article>\n<\/main>\n<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-ece7b23 e-flex e-con-boxed e-con e-parent\" data-id=\"ece7b23\" data-element_type=\"container\" data-e-type=\"container\"><div class=\"e-con-inner\"><div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-e57e394 e-con-full e-flex e-con e-child\" data-id=\"e57e394\" data-element_type=\"container\" data-e-type=\"container\"><div class=\"elementor-element elementor-element-7822b12 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"7822b12\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\"><ul class=\"elementor-icon-list-items\"><li class=\"elementor-icon-list-item\"> <a href=\"mailto:info@redime-ec.com\" target=\"_blank\"> <span class=\"elementor-icon-list-icon\"> <svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-envelope\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M502.3 190.8c3.9-3.1 9.7-.2 9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7zM256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z\"><\/path><\/svg> <\/span> <span class=\"elementor-icon-list-text\">info@redime-ec.com<\/span> <\/a><\/li><li class=\"elementor-icon-list-item\"> <a href=\"tel:+593022921033\" target=\"_blank\"> <span class=\"elementor-icon-list-icon\"> <svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-phone-alt\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M497.39 361.8l-112-48a24 24 0 0 0-28 6.9l-49.6 60.6A370.66 370.66 0 0 1 130.6 204.11l60.6-49.6a23.94 23.94 0 0 0 6.9-28l-48-112A24.16 24.16 0 0 0 122.6.61l-104 24A24 24 0 0 0 0 48c0 256.5 207.9 464 464 464a24 24 0 0 0 23.4-18.6l24-104a24.29 24.29 0 0 0-14.01-27.6z\"><\/path><\/svg> <\/span> <span class=\"elementor-icon-list-text\">+(593) 02 292 1033<\/span> <\/a><\/li><li class=\"elementor-icon-list-item\"> <a href=\"tel:+593022922015\" target=\"_blank\"> <span class=\"elementor-icon-list-icon\"> <svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-phone-alt\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M497.39 361.8l-112-48a24 24 0 0 0-28 6.9l-49.6 60.6A370.66 370.66 0 0 1 130.6 204.11l60.6-49.6a23.94 23.94 0 0 0 6.9-28l-48-112A24.16 24.16 0 0 0 122.6.61l-104 24A24 24 0 0 0 0 48c0 256.5 207.9 464 464 464a24 24 0 0 0 23.4-18.6l24-104a24.29 24.29 0 0 0-14.01-27.6z\"><\/path><\/svg> <\/span> <span class=\"elementor-icon-list-text\">+(593) 02 292 2015<\/span> <\/a><\/li><li class=\"elementor-icon-list-item\"> <a href=\"https:\/\/maps.app.goo.gl\/dEiC93njAVK7Xeqh6\" target=\"_blank\"> <span class=\"elementor-icon-list-icon\"> <svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-map-marker-alt\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M172.268 501.67C26.97 291.031 0 269.413 0 192 0 85.961 85.961 0 192 0s192 85.961 192 192c0 77.413-26.97 99.031-172.268 309.67-9.535 13.774-29.93 13.773-39.464 0zM192 272c44.183 0 80-35.817 80-80s-35.817-80-80-80-80 35.817-80 80 35.817 80 80 80z\"><\/path><\/svg> <\/span> <span class=\"elementor-icon-list-text\">\u00daltimas Noticias N39-127 y <br>El Universo. Quito. Ecuador<\/span> <\/a><\/li><\/ul><\/div><\/div><div class=\"redime-legal-links\"><h3>Pol\u00edticas institucionales<\/h3><a href=\"https:\/\/www.redime.com.ec\/portal\/?page_id=5270\">Tratamiento de Datos Personales<\/a><a href=\"https:\/\/www.redime.com.ec\/portal\/?page_id=5274\">Seguridad y Privacidad de la Informaci\u00f3n<\/a><\/div><div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5952753 e-con-full e-flex e-con e-child\" data-id=\"5952753\" data-element_type=\"container\" data-e-type=\"container\"><div class=\"elementor-element elementor-element-7045f46 elementor-shape-rounded elementor-grid-0 e-grid-align-center elementor-widget elementor-widget-social-icons\" data-id=\"7045f46\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"social-icons.default\"><div class=\"elementor-social-icons-wrapper elementor-grid\" role=\"list\"> <span class=\"elementor-grid-item\" role=\"listitem\"> <a 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29.5-11.7 99.5-9 132.1-9s102.7-2.6 132.1 9c19.6 7.8 34.7 22.9 42.6 42.6 11.7 29.5 9 99.5 9 132.1s2.7 102.7-9 132.1z\"><\/path><\/svg> <\/a> <\/span> <span class=\"elementor-grid-item\" role=\"listitem\"> <a class=\"elementor-icon elementor-social-icon elementor-social-icon-linkedin elementor-animation-grow elementor-repeater-item-84c3ea2\" href=\"https:\/\/www.linkedin.com\/company\/redimeec\/\" target=\"_blank\"> <span class=\"elementor-screen-only\">Linkedin<\/span> <svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-linkedin\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 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81.201z\"><\/path><\/svg> <\/a> <\/span><\/div><\/div><\/div><\/div><\/div>\n<\/div>\n<style>\n#redime-policy .elementor-element-ece7b23{background:#202020!important;border-top:4px solid #f26322!important;}\n#redime-policy .elementor-element-ece7b23>.e-con-inner{max-width:1180px!important;padding:44px 24px 24px!important;grid-template-columns:minmax(260px,1.15fr) minmax(250px,1fr) minmax(170px,.65fr)!important;gap:42px!important;align-items:start!important;color:#fff!important;}\n#redime-policy .elementor-element-ece7b23 .elementor-icon-list-text{color:#f3f3f3!important;font-size:15px!important;line-height:1.65!important;}\n#redime-policy .elementor-element-ece7b23 .elementor-icon-list-icon svg{fill:#f26322!important;}\n#redime-policy .elementor-element-ece7b23 .elementor-icon-list-item{margin:0 0 8px!important;}\n#redime-policy .redime-legal-links{padding:4px 0 4px 24px;border-left:2px solid #f26322;gap:13px!important;}\n#redime-policy .redime-legal-links 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